April 28 is a special day for Hicorp Group, the 56th anniversary and the Third Customer Festival. The festival theme is to be born for customers and be strong together with customers. Over the past 56 years, Hicorp has grown up from a small factory with only 53 employees to a modern enterprise today, which is inseparable from the support and concern of each customer.
Since April, 2022, more than 100 after-sales service engineers held a hundred person with hundred strategy discussion on "striving for customer satisfaction with 100% efforts". On the occasion of the double festival, at 8:00 p.m. on April 28, Hicorp organized a hundred engineer video training meeting for all after-sales service engineers. The theme is self-examination.
The meeting was presided over by general manager Zhao, all department heads of sales company attended. In his speech, Zhao, on behalf of the company's board of directors, first convey gratitude to all after-sales engineers for showing the image of Hicorp in the new era in front of customers. In particular, he highly praised to the families of the overseas after-sales team for supporting our work. Our engineer did not hesitate to go abroad facing epidemic. The spirit of special hardship, fighting and dedication were once again affirmed and praised.
At the same time, he also pointed out some problems and shortcomings in the after-sales team, and encourage everyone to face it, make breakthrough and overcome it. Self-examination is quality of Hicorp people and the core content of Hicorp customer Festival. In the past year, we have rechecked on our products, services, systems and processes, and where there are still some that make customers uncomfortable. We list it to change one by one. This is the most important harvest of the customer Festival and what we most want to get.
Finally, we take the annual customer festival as a new starting point. Provide suggestions for the company to build a star service brand, and provide sufficient development power to set sail again in a new period and a new starting point.