Hicorp Holds Conference to Celebrate the 59th Anniversary of Hicorp Group's Founding and Hicorp Customer Festival
On April 28, 2025, Hicorp held a grand conference in the multi-functional hall of Hicorp Group to celebrate the 59th anniversary of the group's founding and the Hicorp Customer Festival. This was an extraordinary event that not only served as a review and tribute to the 59 years of glorious development of Hicorp Group but also summarized the current comprehensive quality improvement campaign and looked ahead to and pledged for the future development blueprint. Zhao Chuanfu, General Manager of Hicorp, along with middle-level managers and personnel from after-sales-related positions in technology, sales, quality inspection, production, and logistics, gathered together to witness this exciting historical moment.
Before the formal start of the conference, the atmosphere on site was warm and lively. A well-planned "Celebrate the 59th Anniversary of Hicorp Group's Founding and Hicorp Customer Festival" lucky draw and quiz activity was in full swing. Employees were enthusiastic and eager to participate, instantly igniting the atmosphere. Laughter and cheerful voices echoed throughout the multi-functional hall, fully demonstrating the positive, upward, and energetic spirit of Hicorp people.
As the conference officially kicked off, presided over by Guo Jiayang, Deputy General Manager of Hicorp, Xu Xianxiao, the Quality Director, first summarized the comprehensive quality improvement campaign in the first quarter. Using detailed data and cases, he elaborated on the achievements made by Hicorp in comprehensive quality improvement. He pointed out that quality first comes from standards, and standards must keep pace with the times. Only by establishing a comprehensive, all-staff, and whole-process system of rules and standards can a solid foundation be laid for achieving high quality.
Reflective culture is one of the most important connotations of the Hicorp Customer Festival. Heads of various departments took the stage one after another to make statements. Benchmarking against world-class standards, they deeply analyzed their actual work situations, identified gaps and shortcomings, and clarified development directions. Wang Sendong, Manager of the Technology Department; Chen Tao, Marketing Director; Xu Xianxiao, Quality Director; Li Xiangwei, Head of Purchasing; Zhao Yang, Manager of the Installation Business Division; and Gao Ciquan, Manager of the Processing and Sheet Metal Business Division—these six leaders proposed specific improvement measures and future development goals with firm determination and clear thinking, demonstrating the spirit of Hicorp people's courage to take on responsibilities and their striving for progress.
The conference proceeded to the signing of commitment letters for after-sales positions. Under the presiding over of Xu Xianxiao, representatives from various departments took the stage one by one to solemnly sign the commitment letters, and all participants also signed the documents simultaneously. This move further reinforced the high importance Hicorp people attach to after-sales service and their solemn commitment, taking a solid step towards building a first-class after-sales service brand and reflecting Hicorp's core value of "customer-centricity."
Cui Guihua, Deputy General Manager of Hicorp, interpreted the oath for after-sales service positions and led all participants in a solemn oath. The resounding and powerful oath expressed the firm belief and unremitting pursuit of Hicorp people in providing high-quality services and also made every employee more deeply aware of the responsibilities and missions they shoulder.
Zhao Chuanfu, General Manager of Hicorp, delivered a keynote speech titled "Born for Customers, Strong for Customers." He nostalgically reviewed the 59-year development journey of Hicorp Group, from the arduous struggles in the early days of its founding to the glorious achievements made today. Every stage embodied the painstaking efforts and sweat of Hicorp people. At the same time, Mr. Zhao put forward clear requirements for the future development direction, emphasizing that Hicorp Group should always remember its original intention and mission and strive to become respectable Hicorp people with a sense of mission, ability, warmth, and responsibility. Mr. Zhao particularly mentioned the launch of Hicorp's AI customer service "Xinxin," pointing out that this move was an important initiative to empower services with artificial intelligence and define the future through innovation, which would bring brand-new changes and upgrades to Hicorp's customer service.
Finally, witnessed by all participants, the conference held the global launch ceremony of Hicorp's AI customer service "Xinxin." Eight after-sales service representatives took the stage to jointly initiate this historic moment, marking that Hicorp has taken a solid step in intelligent services and opened a new chapter in service innovation.
Guo Jiayang, Deputy General Manager of the company, said that this conference was not only a review and summary of the 59-year development journey of Hicorp Group but also a look ahead to and pledge for the future. Taking the 59th anniversary as a starting point and the "Hicorp Customer Festival" as an opportunity, Hicorp people will remain true to their original intention, remember their mission, drive the industry to new heights through service innovation, and jointly write a new chapter for a century-old Hicorp. The conference concluded in a warm and successful atmosphere, but the fighting steps of Hicorp people on the new journey have just begun. With firm beliefs and fearless courage, we will forge ahead bravely towards an even more glorious future.
